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Our Policies

Our policies provide important information regarding our services, how we handle your privacy, and the terms of service. We are dedicated to working with transparency and compliance, ensuring that your rights and interests are protected. Please review our policies carefully to understand how we operate and how we safeguard your information.

If you have any questions, feel free to reach out to us or head over to our FAQ page.

Fairpath HR Policies, Terms & Conditions

Who We Are

FairPath HR is an independent employee relations consultancy providing practical workplace support and guidance to individuals and small businesses throughout the UK. We offer consultancy services designed to help clients better understand workplace issues, review documentation, navigate employment processes and make informed decisions.

FairPath HR operates as a sole trader business and can be contacted via:

Website: www.fairpathhr.co.uk
Email: support@fairpathhr.co.uk

Protecting your personal information and maintaining your trust is extremely important to us. We are committed to handling all personal information responsibly, securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Depending on the services you request, FairPath HR may collect and process the following information:

  • Your name and contact details, including your email address and telephone number.

  • Information you provide when completing an enquiry form or contacting us.

  • Details relating to your workplace situation or enquiry.

  • Correspondence between you and FairPath HR, including emails, messages and appointment records.

  • Documents you voluntarily provide for review, such as workplace correspondence, grievance letters, disciplinary invitations, investigation documents, contracts of employment, policies, medical reports or other relevant information.

  • Information required to arrange appointments and provide consultancy services.

  • Payment information processed securely through our chosen payment provider (FairPath HR does not store your full payment card details).

  • Technical information collected through our website, such as cookies, website usage data and analytics where applicable.

We will only collect information that is necessary to provide our services or where we have another lawful reason to do so.

Special Category Information

Due to the nature of workplace matters, clients may choose to share information that is considered "special category" personal data under UK GDPR. This may include information relating to health, disability, medical conditions, equality and diversity matters, trade union membership or other sensitive personal information that is relevant to the support you have requested.

FairPath HR will only process this type of information where it is necessary to provide the consultancy services you have requested, where you have voluntarily chosen to provide the information, or where processing is otherwise permitted by applicable data protection legislation.

We appreciate the sensitive nature of many workplace concerns and treat all information shared with us with the highest level of confidentiality. Documents and information provided for review will only be used for the purpose of understanding your circumstances and providing appropriate guidance. They will never be shared with your employer or any third party without your knowledge and consent, unless we are legally required to do so.

How We Use Your Information

FairPath HR uses your personal information to provide the services you have requested and to ensure we can deliver professional, effective and confidential support.

Your information may be used to:

  • Respond to your enquiries and requests for support.

  • Arrange and manage consultations, appointments and follow-up discussions.

  • Review documentation and better understand your workplace circumstances.

  • Provide practical employee relations guidance and consultancy.

  • Process payments and maintain appropriate business records.

  • Communicate with you regarding appointments, services or enquiries.

  • Improve our website, services and client experience.

  • Meet our legal, regulatory and professional obligations where required.

FairPath HR will never sell your personal information or use it for unrelated marketing purposes without your consent.

All information is handled confidentially and only accessed where necessary to provide the support you have requested. Our aim is to provide a safe, trusted and professional environment where clients can discuss workplace concerns with confidence, knowing their information is treated with respect and handled responsibly.

Lawful Basis for Processing

FairPath HR only processes personal information where there is a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR).

Depending on the nature of our relationship with you, we may process your information because:

  • You have requested our services or asked us to take steps before entering into an agreement with you.

  • You have provided your consent for us to process specific information.

  • Processing is necessary for our legitimate interests in providing employee relations consultancy and operating our business, provided those interests do not override your rights and freedoms.

  • We are required to comply with a legal obligation.

Where special category personal information is processed, we will only do so where an appropriate lawful condition under UK GDPR also applies, such as where you have explicitly shared the information with us for the purpose of receiving consultancy and support.

Disclaimer

Confidentiality

Confidentiality is one of the core principles of FairPath HR.

We understand that many of the situations discussed with us involve sensitive workplace concerns, personal circumstances and confidential documentation. Information shared with FairPath HR will always be treated respectfully and handled in confidence.

FairPath HR will never contact your employer, disclose information about your case or share your personal information with another person or organisation without your knowledge and consent, unless we are legally required to do so.

All documents and information provided to us are used solely for the purpose of understanding your circumstances and providing the consultancy and guidance you have requested.

We aim to provide a safe, supportive and independent environment where clients can discuss workplace concerns openly and with confidence.

Payments

Where consultancy services are booked, payment is normally required in advance unless otherwise agreed.

Payments made through our website are processed securely using trusted third-party payment providers. FairPath HR does not store or have access to your full payment card details.

Payment information is used solely for the purpose of processing your booking, issuing invoices where applicable and maintaining accurate business records.

Any payment information we receive will be handled securely and only retained for as long as necessary to comply with legal, financial and tax obligations.

Sharing Your Information

FairPath HR values your privacy and will never sell, rent or trade your personal information to third parties.

Your information will only be shared where it is necessary to provide our services, where you have given your consent, or where we are required to do so by law.

This may include sharing information with trusted service providers such as secure payment processors, website hosting providers or IT service providers who assist us in operating our business. These organisations are only given access to the information necessary to perform their services and are expected to keep your information secure and confidential.

Where you ask us to help you access additional support, such as a solicitor or another professional adviser, we will only share information with your explicit permission.

Except where legally required, FairPath HR will never share information with your employer or any other third party without first discussing this with you.

Data Security

FairPath HR takes the security of your personal information seriously and is committed to protecting it from unauthorised access, loss, misuse or disclosure.

We use appropriate technical and organisational measures to safeguard the information you provide. This includes secure passwords, protected devices, secure email systems and trusted service providers where appropriate.

Whilst no method of transmitting or storing information electronically can ever be guaranteed to be completely secure, we continually take reasonable steps to protect your information and minimise any risks.

Data Retention

FairPath HR will only retain your personal information for as long as it is necessary to provide our services, comply with legal obligations and maintain appropriate business records.

The length of time information is retained will depend on the nature of your enquiry and the services provided. Once information is no longer required, it will be securely deleted or destroyed in an appropriate manner.

Where financial records are required for accounting or tax purposes, they may be retained for the period required by UK law.

If you would like further information about how long specific information is retained, please contact us using the details provided within this Privacy Policy.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have a number of rights regarding your personal information. These include the right to:

  • Request access to the personal information we hold about you.

  • Request that inaccurate or incomplete information is corrected.

  • Request that your personal information is deleted where appropriate.

  • Request that we restrict how your information is processed in certain circumstances.

  • Object to certain types of processing where applicable.

  • Request a copy of your personal information in a portable format where appropriate.

  • Withdraw your consent where processing is based on your consent.

If you wish to exercise any of these rights, please contact FairPath HR using the details below. We will always aim to respond within the timescales required under UK GDPR.

If you believe your personal information has not been handled appropriately, you also have the right to raise a concern with the Information Commissioner's Office (ICO).

Cookies, Website Analytics and Third-Party Services

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website and help us improve our services.

Some cookies are essential for the website to function correctly, while others may be used to collect anonymous website usage information or remember your preferences. Where required, you will be given the opportunity to manage your cookie preferences.

Our website may also contain links to third-party websites or make use of trusted third-party providers such as website hosting, online payment services or appointment booking systems. These organisations have their own privacy policies, and FairPath HR is not responsible for the privacy practices of external websites or services.

Contacting FairPath HR

If you have any questions about this Privacy Policy or how FairPath HR handles your personal information, please contact us using the details below:

FairPath HR
Website: www.fairpathhr.co.uk
Email: support@fairpathhr.co.uk

We are committed to resolving any concerns promptly, fairly and transparently.

If you remain dissatisfied with how your information has been handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority responsible for upholding information rights.

Changes to This Privacy Policy

FairPath HR may update this Privacy Policy from time to time to reflect changes in legislation, our services or the way we process personal information.

Any updates will be published on this page, and the revised version will take effect from the date it is published. We encourage visitors to review this Privacy Policy periodically to ensure they remain informed about how their personal information is collected, used and protected.

Website Terms & Conditions

By accessing and using the FairPath HR website, you agree to these Terms and Conditions.

The information provided on this website is for general guidance and informational purposes only and should not be considered legal advice. Whilst every effort is made to ensure the information is accurate and up to date, FairPath HR makes no guarantees regarding its completeness or suitability for any particular circumstance.

All website content, including text, branding, logos and graphics, remains the intellectual property of FairPath HR and must not be copied, reproduced or distributed without prior written permission.

FairPath HR reserves the right to amend or update this website and these Terms and Conditions at any time without prior notice.

These Terms shall be governed by the laws of England and Wales.

​Client Terms & Conditions / Consultancy Agreement

By booking and paying for a consultation with FairPath HR, you agree to these Terms and Conditions.

FairPath HR provides independent employee relations consultancy, workplace guidance and practical HR support. Our services are not regulated legal advice, legal representation or legal services, and clients remain responsible for any decisions they make following our discussions.

Consultations are charged at the agreed hourly rate and payment is normally required in advance of appointments unless otherwise agreed. Additional services, including document reviews or further consultancy, may incur additional charges which will always be discussed beforehand.

Clients are expected to provide accurate information to enable appropriate guidance to be given. Whilst FairPath HR aims to provide practical, professional and informed support, no guarantee can be given regarding the outcome of any workplace matter.

All information shared with FairPath HR will be treated confidentially and handled in accordance with our Privacy Policy. Where specialist legal advice or representation is required, clients may be advised to seek support from an appropriately qualified legal professional.

FairPath HR reserves the right to decline or discontinue services where appropriate, including where there is a conflict of interest, abusive behaviour or circumstances outside the scope of our consultancy services.

Cookie Policy

FairPath HR uses cookies and similar technologies to help our website function effectively, improve your browsing experience and better understand how visitors use our website.

Some cookies are essential for the operation of the website, while others help us analyse website traffic and improve our services. Where required, you will be given the opportunity to accept or manage your cookie preferences.

By continuing to use our website, you acknowledge that cookies may be used in accordance with this policy. You can manage or disable cookies at any time through your browser settings, although this may affect certain website functionality.

For further information about how we collect, use and protect your personal information, please refer to our Privacy Policy.

FairPath HR Disclaimer

FairPath HR provides independent employee relations consultancy, workplace guidance and practical HR support for individuals and small businesses.

Our services are designed to help clients better understand workplace situations, employment processes and potential options available to them. We provide guidance, support, document reviews, consultancy and practical assistance based on the information provided by our clients.

FairPath HR does not provide regulated legal advice, legal representation or legal services. Nothing discussed during consultations, contained within correspondence or published on this website should be interpreted as legal advice.

Whilst every effort is made to provide accurate, balanced and practical guidance, FairPath HR cannot guarantee the outcome of any workplace matter, disciplinary process, grievance, redundancy consultation, employment dispute or other employment-related issue. Decisions made by employers, employees, tribunals or other third parties remain outside our control.

Clients remain responsible for the decisions they make following any consultation and should seek advice from a qualified solicitor or other appropriately regulated professional where specialist legal advice or legal representation is required.

Information provided by FairPath HR is based upon the facts, documentation and circumstances presented to us at the time of the consultation. Guidance may change if additional information becomes available.

All information shared with FairPath HR is treated confidentially and handled in accordance with our Privacy Policy. We will never contact your employer or disclose information about your circumstances without your knowledge and consent unless we are legally required to do so.

By using this website or engaging FairPath HR's services, you acknowledge that you have read, understood and accepted this disclaimer.

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